At SnowHeat, our goal is to provide warm comfort delivered straight to your doorstep.
Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship to the following countries:
🇺🇸 United States
🇨🇦 Canada

We do not deliver to other regions at this time.

2. Shipping Times

Our average delivery time is:

15–21 business days

Shipping times may vary depending on:
• high demand during winter seasons
• customs delays
• weather or transportation issues

Please allow additional time during holidays or peak ordering periods.

3. Order Processing Time

Orders are processed within 1–4 business days.

Once processed, your order is sent to our fulfillment partners for delivery.
Orders placed on weekends or holidays will be processed the next business day.

4. Tracking Information

At this moment, we do not offer tracking numbers on standard shipping.
We are working on providing tracked shipping soon.

If you need help with your order status, contact us anytime:
📩 info@snowheat.com

5. Incorrect Address Disclaimer

Customers are responsible for entering the correct shipping information.
We are not liable for lost packages due to an incorrect address.

Please double-check your shipping details before completing checkout.

6. Delayed or Lost Packages

If your order has not arrived after 30 business days, contact us and we will assist you with a resolution.

7. Customs & Import Fees

Customers are responsible for any import or customs fees that may apply in their region.

8. Contact Us

If you have any questions regarding shipping:
Email: info@snowheat.com